Warranty Policy
60 Days Warranty
Shield Safe footwear is designed with exceptional craftsmanship and high-quality materials to ensure top-notch quality. All Shield Safe footwear is backed by a warranty period of 60 days from the date of receipt, covering any defects in workmanship or materials. Please note that this warranty does not extend to normal wear and tear, neglect, or improper use.
If you encounter any issues, please fill out the message form below, providing a detailed description of the problem, including the environment in which the footwear was used, and include your order number.
Special Notice: This 60-day warranty policy applies exclusively to customers who purchase shoes from our official website. It does not apply to purchases made on other platforms. For any quality concerns stemming from purchases on alternative platforms, please reach out to the respective platform's customer service for after-sales support.